Job In Canada
Food Service Supervisor Needed In Canada By Camrose Pub and Grill
We are seeking a dedicated and experienced Food Service Supervisor to oversee the daily operations of our food service establishment. The Food Service Supervisor will be responsible for ensuring that food preparation, service, and overall operations meet quality, health, and safety standards. This role requires strong leadership, excellent communication, and problem-solving skills to deliver exceptional customer service and maintain efficient operations.
Job details
- Location: 5709 48 Ave Camrose, ABT4V 0J9
- Salary: 17.00 hourly / 32 hours per week
- Terms of employment Permanent employment: Full time Day, Weekend
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
- SourceJob Bank #2545062
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
Staff Supervision:
- Train, supervise, and motivate food service staff to ensure they adhere to quality and safety standards.
- Assign tasks and responsibilities to team members and provide ongoing coaching and feedback.
- Food Preparation and Service:
- Oversee food preparation and ensure that dishes are prepared to standard recipes and presentation.
- Monitor food service areas to ensure cleanliness and adherence to health and safety regulations.
- Address any issues with food quality or service promptly and effectively.
- Customer Service:
- Greet customers and ensure a positive dining experience.
- Address customer inquiries and concerns in a professional and courteous manner.
- Handle customer complaints and resolve issues to maintain customer satisfaction.
- Inventory and Supplies Management:
- Monitor inventory levels and place orders for food and supplies as needed.
- Manage food storage and rotation to minimize waste and ensure freshness.
- Control costs and maintain budgetary guidelines for food and supplies.
- Health and Safety Compliance:
- Ensure compliance with health and safety regulations and food handling guidelines.
- Conduct regular inspections to maintain cleanliness and sanitation standards.
- Train staff on proper food handling and safety practices.
- Staff Scheduling:
- Create and maintain staff schedules to ensure adequate coverage during peak hours and busy periods.
- Handle staff shift changes and replacements as necessary.
- Menu Development and Specials:
- Assist in menu planning and development to meet customer preferences and dietary requirements.
- Coordinate daily specials and promotions to attract and retain customers.
- Administrative Tasks:
- Complete administrative tasks, such as payroll, reports, and record-keeping, accurately and timely.
Requirements:
- High school diploma or equivalent (post-secondary education in food service management or related field is an advantage).
- Proven experience as a Food Service Supervisor or in a similar role.
- Strong knowledge of food safety and sanitation regulations.
- Excellent communication and leadership skills.
- Ability to work well under pressure and handle busy periods effectively.
- Knowledge of inventory and cost control principles.
- Ability to handle customer inquiries and complaints with professionalism and empathy.
- Flexible schedule, including evenings, weekends, and holidays.
- Familiarity with restaurant management software is a plus.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
lgidwani2105@gmail.com
Advertised until
2023-09-02
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
What qualifications and skills are required to become a Food Service Supervisor?
While the specific qualifications may vary by employer, Food Service Supervisors typically need a high school diploma or equivalent. Some employers may prefer candidates with relevant vocational training or a certificate in food service management. Key skills include leadership, excellent communication, customer service, and problem-solving abilities.
Can Food Service Supervisors work in different types of food establishments?
Yes, Food Service Supervisors can work in various food establishments, including restaurants, cafeterias, hotels, catering companies, and fast-food chains. Their skills are transferable across different food service settings.
How do Food Service Supervisors ensure food safety and quality?
Food Service Supervisors implement and enforce proper food handling and safety practices to prevent contamination and ensure food quality. They may conduct regular inspections, monitor food storage temperatures, and ensure staff members follow proper hygiene and sanitation procedures.
What challenges do Food Service Supervisors face in their role?
Food Service Supervisors may face challenges such as managing a diverse team, handling busy periods or peak hours, ensuring consistent quality, and meeting customer expectations. Additionally, they need to adapt to changing food safety regulations and industry trends.
How do Food Service Supervisors handle customer complaints?
Food Service Supervisors address customer complaints promptly and professionally. They listen to the customer’s concerns, apologize for any issues, and work to resolve the problem to the customer’s satisfaction. Resolving complaints effectively contributes to positive customer experiences.
What role does a Food Service Supervisor play in staff training and development?
Food Service Supervisors are responsible for training new staff members and ensuring they understand food preparation procedures, safety protocols, and customer service standards. They may also provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
How do Food Service Supervisors manage inventory and supplies?
Food Service Supervisors monitor inventory levels, track usage, and order supplies as needed to ensure smooth operations. They also work to minimize waste and manage costs efficiently.
Can Food Service Supervisors work irregular hours?
Yes, Food Service Supervisors may work irregular hours, including evenings, weekends, and holidays, to oversee food service operations during busy periods or special events.
What career advancement opportunities are available for Food Service Supervisors?
Food Service Supervisors can advance in their careers by gaining experience, pursuing further education, or obtaining relevant certifications in food service management. They may progress to roles such as Food and Beverage Manager, Restaurant Manager, or Operations Manager.
