Job In Canada
Food Service Supervisor Needed In Canada By Tim Horton’s
We are seeking a motivated and experienced Food Service Supervisor to lead our dynamic team in providing exceptional dining experiences. The ideal candidate will have a passion for food service, strong leadership skills, and a keen attention to detail. As a Food Service Supervisor, you will play a pivotal role in ensuring smooth operations, maintaining high food quality standards, and delivering excellent customer service.
Job details
- Location: Calgary, AB
- Salary: 17.50 hourly / 35 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Morning
- Start date: Starts as soon as possible
- Vacancies 3
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
Team Leadership:
- Supervise and coordinate the activities of food service staff, including servers, cooks, and support personnel.
- Provide guidance, training, and mentorship to ensure a cohesive and efficient team.
Operational Management:
- Oversee daily operations, including opening and closing procedures, shift scheduling, and task assignments.
- Monitor inventory levels, order supplies, and ensure proper storage and handling of food and beverages.
Customer Service:
- Maintain a welcoming atmosphere for customers, promptly addressing inquiries, concerns, and feedback.
- Ensure that the highest level of customer service is consistently provided by all team members.
Food Quality and Safety:
- Enforce food safety protocols, hygiene standards, and cleanliness throughout the establishment.
- Monitor the preparation and presentation of dishes to ensure they meet quality and presentation expectations.
Menu Oversight:
- Collaborate with the chef or kitchen staff to ensure that menu items are prepared accurately and meet company standards.
- Update menus as needed and ensure that all menu items are available and appropriately priced.
Financial Management:
- Assist in controlling costs by monitoring expenses, including labor, supplies, and waste.
- Contribute to budget planning and adherence to financial goals.
Training and Development:
- Train new staff members on company policies, food safety procedures, and customer service expectations.
- Provide ongoing training to enhance team skills and performance.
Compliance:
- Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements.
Shift Management:
- Supervise shifts and ensure that staffing levels are appropriate to accommodate customer demand.
- Handle any issues or challenges that arise during shifts, ensuring smooth operations.
Qualifications:
- High school diploma or equivalent. Additional culinary or hospitality education is a plus.
- Previous experience in food service, with a minimum of [X years] in a supervisory or leadership role.
Skills and Abilities:
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Proficient in time management and multitasking.
- Attention to detail and commitment to high food quality and service standards.
Knowledge:
- Familiarity with food safety regulations and best practices.
- Understanding of inventory management and ordering processes.
Physical Requirements:
- Ability to stand for extended periods, lift heavy items, and work in a fast-paced environment.
Benefits:
- Competitive salary based on experience and performance.
- Opportunities for career growth and advancement within our organization.
- Staff discounts on food and beverages.
- Positive and supportive work environment that values teamwork and excellence.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Hire food service staff
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Must have knowledge of the establishment’s culinary genres
- Supervise and check delivery of food trolleys
- Establish work schedules
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Flexibility
- Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
jobs.abccompany@gmail.com
Advertised until
2023-09-09
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
1. What does a food service supervisor do?
A food service supervisor is responsible for supervising and coordinating the activities of food service staff, ensuring that customer service, food quality, and safety standards are met.
2. What types of establishments do food service supervisors work in?
Food service supervisors work in a variety of establishments, including restaurants, cafes, fast-food outlets, catering companies, and institutional kitchens.
3. What are the key responsibilities of a food service supervisor?
Their responsibilities include:
- Supervising and coordinating the work of food service staff.
- Ensuring adherence to health and safety regulations.
- Managing inventory and ordering supplies.
- Handling customer inquiries and complaints.
- Maintaining cleanliness and hygiene standards.
- Training new staff members.
4. What skills are important for a food service supervisor?
Key skills include:
- Leadership and teamwork abilities.
- Strong communication and interpersonal skills.
- Problem-solving and decision-making capabilities.
- Organizational and time management skills.
- Attention to detail and ability to handle high-pressure situations.
5. Is formal education required to become a food service supervisor?
Formal education is not always required, but many supervisors have completed relevant training programs or have gained experience in the food service industry.
6. Can food service supervisors work their way up from entry-level positions?
Yes, many food service supervisors start as servers, cooks, or other entry-level roles before advancing to supervisory positions.
7. What are the working hours like for food service supervisors?
The working hours can vary widely, including evenings, weekends, and holidays, as food establishments often operate during these times.
8. How do food service supervisors ensure food safety?
They enforce strict food handling and hygiene protocols, monitor food temperatures, and ensure proper storage and handling to prevent contamination.
9. How do supervisors handle customer complaints?
They listen attentively to customer concerns, resolve issues promptly and professionally, and ensure that customers leave with a positive impression.
10. What challenges do food service supervisors face?
Challenges may include managing a diverse team, addressing unexpected operational issues, and maintaining consistency in food quality and service.
11. How important is customer service in this role?
Customer service is paramount. Food service supervisors lead by example in providing excellent customer service, which reflects positively on the establishment.
12. Are food service supervisors involved in budgeting and financial management?
Yes, they often assist in controlling costs, tracking expenses, and managing the budget for labor, inventory, and supplies.
13. Is multitasking a crucial skill for this role?
Yes, food service supervisors must juggle various tasks simultaneously, from coordinating staff to addressing customer needs and overseeing operations.
14. Do food service supervisors need to stay updated on food trends?
Yes, staying informed about food trends helps supervisors introduce new menu items or adjust existing offerings to cater to changing customer preferences.
15. Can food service supervisors handle stressful situations?
Yes, they need to remain composed during busy periods, address unexpected challenges, and maintain a positive attitude to keep the team motivated.
16. How can someone become a successful food service supervisor?
Success comes with a combination of experience, strong leadership skills, dedication to quality, excellent communication, and the ability to adapt to evolving industry standards.
17. Are there opportunities for growth in this role?
Yes, experienced food service supervisors can advance to roles like restaurant manager, district manager, or even open their own food establishments.
18. What’s the role of a food service supervisor in staff training?
They train new employees on company policies, food safety procedures, customer service expectations, and ensure consistent training practices.
19. How can food service supervisors balance the needs of the establishment and staff?
Effective communication, fair delegation, and fostering a positive work environment help maintain a balance between meeting business goals and supporting staff needs.
20. Is this role rewarding?
Absolutely, food service supervisors play an integral part in creating memorable dining experiences and contributing to the success of food establishments.
