Job In Canada
Housekeeping Manager Needed In Canada By Hilton Garden Inn Halifax Airport
We are seeking a dedicated and experienced Housekeeping Manager to lead our housekeeping team in maintaining a clean, comfortable, and inviting environment for our guests/residents. The ideal candidate will have a strong eye for detail, exceptional leadership skills, and a passion for ensuring the highest standards of cleanliness and guest satisfaction.
Job details
- Location: 200 PRATT AND WHITNEY DREnfield, NSB2T 0A2
- Salary: 45,000 annually / 35 to 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Benefits: Health benefits, Long term benefits
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
Work setting
- 101 – 200 rooms
- Hotel, motel, resort
Responsibilities:
Leadership and Team Management:
- Supervise and lead the housekeeping staff, including room attendants, janitors, and other cleaning personnel.
- Assign tasks, set performance goals, and provide guidance and support to ensure efficient and effective operations.
Operational Oversight:
- Develop and implement cleaning protocols, schedules, and procedures to ensure thorough and consistent cleanliness.
- Monitor housekeeping activities to ensure compliance with established standards and regulations.
Inventory Management:
- Maintain inventory of cleaning supplies, chemicals, and equipment.
- Order supplies as needed and ensure proper storage and handling.
Guest/Resident Satisfaction:
- Address guest or resident feedback, concerns, and requests promptly and professionally.
- Ensure that guest rooms and common areas meet high cleanliness and hygiene standards.
Staff Training and Development:
- Train new housekeeping staff members on cleaning techniques, protocols, and customer service expectations.
- Provide ongoing training to enhance team skills and performance.
Budget and Cost Control:
- Manage the housekeeping budget, controlling costs related to supplies, equipment, and staffing.
- Source cost-effective cleaning solutions without compromising quality.
Health and Safety Compliance:
- Enforce health and safety protocols to prevent accidents, injuries, and cross-contamination.
- Ensure proper handling and disposal of cleaning chemicals.
Quality Assurance:
- Inspect rooms and common areas regularly to ensure they meet established cleanliness standards.
- Address any deficiencies promptly and implement corrective measures.
Communication:
- Maintain open communication with other departments to coordinate housekeeping activities and prioritize tasks.
Sustainability Initiatives:
- Promote eco-friendly cleaning practices and recommend the use of environmentally friendly products.
Qualifications:
- High school diploma or equivalent. Degree in hospitality management or a related field is a plus.
- Previous experience in housekeeping, with a minimum of [X years] in a supervisory or management role.
Skills and Abilities:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational skills.
- Problem-solving and decision-making capabilities.
Knowledge:
- Familiarity with health and safety regulations and cleaning best practices.
- Proficient in inventory management and budget control.
Physical Requirements:
- Ability to stand for extended periods, lift heavy items, and work in a physically demanding environment.
Benefits:
- Competitive salary based on experience and performance.
- Opportunities for career growth and advancement within our organization.
- Staff discounts on accommodations and amenities.
- Positive and supportive work environment that values teamwork and excellence.
Tasks
- Establish and implement operational procedures for housekeeping department
- Select and purchase equipment and supplies
- Plan and co-ordinate activities of housekeeping supervisors and crews
- Co-ordinate inspection of assigned areas
- Supervise staff
- Co-ordinate contract services
- Ensure that safety standards and departmental policies are met
- Supervise maintenance and repair services
- Co-ordinate maintenance and repair services
- Conduct performance evaluations and appraisals
- Maintain inventory of supplies, equipment and uniforms
- Supervise in-house laundry services
- Co-ordinate in-house laundry services
- Schedule and assign duties of housekeeping staff
- Ensure that local health and sanitation regulations are carried out
- Hire and dismiss staff
- Respond to complaints of guests
Benefits
Health benefits
- Health care plan
- Paramedical services coverage
Long term benefits
- Group insurance benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
info@hugimmigration.com
Advertised until
2023-09-09
Here are some frequently asked questions to help you gain a better understanding of this Housekeeping manager:
1. What is the role of a housekeeping manager?
A housekeeping manager is responsible for overseeing and coordinating the cleaning and maintenance operations of facilities, ensuring a clean and comfortable environment for guests, patients, or residents.
2. Where do housekeeping managers work?
Housekeeping managers work in a variety of settings, including hotels, hospitals, nursing homes, resorts, commercial buildings, and educational institutions.
3. What are the main responsibilities of a housekeeping manager?
Their responsibilities include:
- Supervising housekeeping staff and assigning tasks.
- Developing and implementing cleaning protocols and schedules.
- Ensuring compliance with health and safety regulations.
- Managing inventory of cleaning supplies and equipment.
- Handling guest or resident feedback and concerns.
- Training new staff members.
4. What skills are important for a housekeeping manager?
Key skills include:
- Leadership and team management abilities.
- Strong communication and interpersonal skills.
- Attention to detail and organization.
- Problem-solving and decision-making capabilities.
5. Is previous housekeeping experience necessary to become a manager?
While it’s beneficial to have prior housekeeping experience, it’s not always a strict requirement. Some managers move into the role after gaining leadership experience in related fields.
6. What educational background is required to become a housekeeping manager?
A high school diploma or equivalent is typically required. Some positions may prefer candidates with a degree in hospitality management or a related field.
7. How important is guest satisfaction in this role?
Guest satisfaction is paramount. A clean and well-maintained environment directly contributes to a positive guest experience.
8. What challenges do housekeeping managers face?
Challenges may include managing a diverse team, handling unexpected situations like spills or accidents, and maintaining high standards during high occupancy periods.
9. How do housekeeping managers ensure efficient operations?
They create cleaning schedules, allocate tasks based on priority, and monitor staff performance to ensure timely and thorough cleaning.
10. Do housekeeping managers handle budgeting and purchasing?
Yes, they manage budgets for cleaning supplies, equipment maintenance, and staffing. They may also source cost-effective cleaning solutions.
11. How do housekeeping managers motivate their team?
They foster a positive work environment, recognize and reward exceptional performance, and provide opportunities for professional growth.
12. What’s the role of technology in housekeeping management?
Technology is increasingly used for scheduling, tracking tasks, monitoring inventory, and communicating with staff in real time.
13. How does this role contribute to guest or resident safety?
Housekeeping managers enforce safety protocols, ensure proper handling of cleaning chemicals, and promptly address any hazards.
14. Are housekeeping managers involved in training staff?
Yes, they train new staff members on cleaning techniques, protocols, and customer service standards.
15. Can housekeeping managers handle demanding situations?
Yes, they need to remain composed during emergencies, such as spills or accidents, and address issues promptly.
16. How do housekeeping managers maintain confidentiality?
They handle guest or resident information with discretion and ensure that sensitive materials are securely stored.
17. Is multitasking important in this role?
Absolutely, housekeeping managers must juggle various tasks, from managing staff and schedules to addressing guest concerns.
18. Can housekeeping managers implement eco-friendly practices?
Yes, they can introduce sustainable cleaning practices and promote the use of environmentally friendly products.
19. Is this role rewarding?
Yes, housekeeping managers play a critical role in ensuring cleanliness and comfort, which directly impacts the overall satisfaction of guests or residents.
