Job In Canada
Executive Housekeeper Needed In Canada By Holiday Inn Express Kingston West and Candlewood Suites Kingston
We are seeking a detail-oriented and experienced Executive Housekeeper to lead and manage our housekeeping operations. The ideal candidate will have a strong background in housekeeping management, exceptional organizational skills, and a commitment to maintaining a clean and welcoming environment for our guests.
Job details
- Location205 Resource RoadKingston, ONK7P 0K1
- Salary16.00 to 20.00 hourly (to be negotiated) / 30 to 40 hours per week
- Terms of employmentPermanent employmentFull time
- Day, Evening, Night, Weekend, Morning
- Start dateStarts as soon as possible
- vacancies5 vacancies
- Verified
- SourceJob Bank #2553795
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities:
Housekeeping Management:
- Oversee and manage the daily operations of the housekeeping department, ensuring cleanliness and orderliness throughout the facility.
- Coordinate and schedule housekeeping staff to ensure adequate coverage and efficient cleaning procedures.
Staff Supervision:
- Lead and supervise housekeeping staff, including room attendants, housekeeping aides, and laundry personnel.
- Provide training, guidance, and performance feedback to maintain a motivated and skilled team.
Cleaning Standards and Procedures:
- Develop and implement cleaning procedures, schedules, and checklists to maintain high cleanliness standards in guest rooms, public areas, and back-of-house areas.
- Ensure compliance with health and safety regulations and industry best practices.
Inventory and Budget Management:
- Monitor and manage housekeeping supplies and inventory, ensuring adequate stock levels and cost-effective utilization.
- Assist in budget planning and control related to housekeeping expenses.
Guest Satisfaction:
- Work closely with other departments to ensure guest satisfaction through clean and well-prepared accommodations.
- Address guest concerns related to housekeeping promptly and effectively.
Quality Assurance:
- Conduct regular inspections of guest rooms and common areas to ensure cleanliness, proper maintenance, and adherence to brand standards.
Reporting and Documentation:
- Maintain accurate records of housekeeping activities, inventory usage, and staffing schedules.
- Generate reports on cleanliness standards, maintenance needs, and department performance.
Sustainability and Environment:
- Implement and promote environmentally friendly housekeeping practices to reduce waste and minimize the facility’s environmental impact.
Team Collaboration:
- Collaborate with other departments, such as front desk, maintenance, and reservations, to ensure smooth operations and guest satisfaction.
Qualifications:
- High school diploma or equivalent. A degree or certification in hospitality management is a plus.
- Proven experience in housekeeping management, with [X years] of experience in a leadership role.
Skills and Abilities:
- Strong leadership and team management skills.
- Excellent organizational and time management abilities.
- Effective communication and interpersonal skills.
- Attention to detail and commitment to maintaining cleanliness standards.
Knowledge:
- Proficiency in housekeeping procedures, cleaning techniques, and health and safety regulations.
Problem Solving:
- Ability to address housekeeping-related challenges promptly and implement effective solutions.
Benefits:
- Competitive salary based on experience and skills.
- Opportunities for career growth and advancement within our organization.
- Comprehensive benefits package, including health insurance and retirement plans.
- Positive and collaborative work environment focused on teamwork and guest satisfaction.
Tasks
- Establish and implement operational procedures for housekeeping department
- Select and purchase equipment and supplies
- Co-ordinate inspection of assigned areas
- Supervise staff
- Co-ordinate contract services
- Ensure that safety standards and departmental policies are met
- Maintain financial records
- Co-ordinate maintenance and repair services
- Conduct performance evaluations and appraisals
- Maintain inventory of supplies, equipment and uniforms
- Supervise in-house laundry services
- Co-ordinate in-house laundry services
- Schedule and assign duties of housekeeping staff
- Ensure that local health and sanitation regulations are carried out
- Ensure hospital infection control
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
holidayinnexpresskingston@gmail.com
Advertised until
2023-09-09
Here are some frequently asked questions to help you gain a better understanding of this Executive housekeeper:
1. What does an Executive Housekeeper do?
An Executive Housekeeper is responsible for overseeing the cleanliness and maintenance of a facility, such as a hotel, resort, or residential property. They manage housekeeping staff, ensure high standards of cleanliness, and coordinate the overall housekeeping operations.
2. What are the key responsibilities of an Executive Housekeeper?
Some of their responsibilities include:
- Managing and supervising housekeeping staff.
- Developing and implementing cleaning procedures and schedules.
- Monitoring and maintaining cleanliness in guest rooms, public areas, and other facilities.
- Managing housekeeping budgets and inventories.
- Ensuring compliance with health and safety regulations.
3. What skills are essential for an Executive Housekeeper?
Important skills include:
- Leadership and team management.
- Attention to detail.
- Time management and organizational skills.
- Communication and interpersonal skills.
4. What qualifications are typically required for this role?
A high school diploma or equivalent is usually required. Some positions may prefer candidates with a degree in hospitality management or a related field.
5. How does an Executive Housekeeper ensure guest satisfaction?
By maintaining high cleanliness standards, ensuring guest rooms are well-prepared, and addressing any housekeeping-related guest concerns promptly.
6. Is this role physically demanding?
Yes, it can be physically demanding as it involves supervising cleaning tasks, inspecting facilities, and sometimes participating in hands-on cleaning activities.
7. How important is communication in this role?
Communication is crucial. Executive Housekeepers need to communicate effectively with staff, management, and guests to ensure smooth operations.
8. Can Executive Housekeepers handle emergencies?
Yes, they are often trained to respond to emergencies like spills, accidents, or guest-related issues promptly and efficiently.
9. How do they manage budgets and inventories?
They track expenses related to cleaning supplies, equipment, and staffing. They also ensure proper utilization of resources to control costs.
10. Is this role guest-focused?
Absolutely. An Executive Housekeeper plays a pivotal role in ensuring that guests have a comfortable and pleasant stay by maintaining clean and organized facilities.
11. How does technology impact the role of an Executive Housekeeper?
Technology aids in managing reservations, tracking housekeeping tasks, and communication between departments.
12. Are there opportunities for career growth in this role?
Yes, experienced Executive Housekeepers can advance to roles like Director of Housekeeping or other management positions within the hospitality industry.
13. Is this role limited to hotels only?
No, Executive Housekeepers can work in various settings, including hotels, resorts, cruise ships, hospitals, and even private estates.
14. How does an Executive Housekeeper manage a large team?
They delegate tasks, provide training, set performance expectations, and offer guidance to ensure a cohesive and productive team.
15. What is the work environment like for an Executive Housekeeper?
It can be fast-paced, especially during peak seasons. They need to be adaptable and handle multiple tasks efficiently.
16. How do Executive Housekeepers contribute to sustainability?
They may implement eco-friendly cleaning practices and encourage the responsible use of resources to minimize the environmental impact.
17. Are there any certifications that can enhance an Executive Housekeeper’s career?
Certifications from organizations like the International Executive Housekeepers Association (IEHA) can provide valuable training and recognition.
18. How do Executive Housekeepers handle staff training?
They provide training on cleaning techniques, safety procedures, and guest service standards to ensure staff are well-equipped for their roles.
19. What personal qualities are beneficial for this role?
Patience, problem-solving skills, a strong work ethic, and a passion for maintaining a clean and organized environment.
20. Is an Executive Housekeeper’s role essential for guest satisfaction?
Absolutely. The cleanliness and comfort of accommodations significantly impact guest experiences and overall satisfaction.
