Job In Canada
Restaurant Assistant Manager Needed In Canada By 2243803 Alberta Ltd
We are looking for a motivated and experienced Restaurant Assistant Manager to join our team and assist in overseeing the daily operations of our restaurant. As a Restaurant Assistant Manager, you will work closely with the General Manager to ensure the smooth functioning of the establishment, uphold quality standards, and provide exceptional customer service. Your leadership skills and passion for the hospitality industry will contribute to the success of our restaurant and enhance the overall dining experience for our valued guests.
Job details
- Location: 5709 48 Ave Camrose, ABT4V 0J9
- Salary: 21.15 hourly / 35 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities:
- Support the General Manager in all aspects of restaurant operations and decision-making.
- Assist in recruiting, training, and supervising restaurant staff, providing guidance and feedback as needed.
- Ensure excellent customer service by greeting and interacting with guests, addressing inquiries, and resolving any issues promptly.
- Oversee and manage restaurant floor and service operations during shifts to ensure efficient and smooth service.
- Collaborate with the kitchen team to ensure food quality, presentation, and timely preparation meet established standards.
- Assist in creating and implementing staff schedules to optimize productivity while managing labor costs effectively.
- Handle cash transactions, maintain accurate records, and manage financial transactions during shifts.
- Monitor inventory levels and assist in ordering supplies to maintain adequate stock and prevent shortages.
- Ensure compliance with health and safety regulations, sanitation standards, and company policies.
- Assist in developing and executing marketing initiatives, promotions, and special events to attract customers and enhance brand awareness.
- Handle employee performance evaluations and address any performance issues promptly and professionally.
- Assist in managing guest complaints and feedback, ensuring prompt resolution and customer satisfaction.
- Collaborate with the General Manager to analyze financial reports and implement strategies for cost control and increased profitability.
- Participate in staff training sessions and foster a positive work environment to encourage teamwork and employee development.
Requirements:
- High school diploma or equivalent; additional education in hospitality management or a related field is an advantage.
- Proven experience in the restaurant industry, with at least 2-3 years in a supervisory or assistant management role.
- Strong leadership and managerial skills with the ability to motivate and guide a diverse team.
- Excellent communication and interpersonal abilities to interact professionally with guests and staff.
- Exceptional customer service skills and a commitment to providing an outstanding dining experience.
- Strong organizational and multitasking skills to handle various responsibilities efficiently.
- Flexibility to work evenings, weekends, and holidays as needed in the fast-paced restaurant environment.
- Problem-solving and decision-making skills to address challenges and make quick, informed decisions.
- Familiarity with restaurant POS systems, inventory management software, and MS Office Suite is beneficial.
- Knowledge of food safety and health regulations.
- A genuine passion for the hospitality industry and a drive to contribute to the restaurant’s success.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Ensure health and safety regulations are followed
- Negotiate with clients for catering or use of facilities
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
recruitmentco13@gmail.com
By mail
5709 48 Ave Camrose, ABT4V 0J9
Advertised until
2023-09-02
Here are some frequently asked questions to help you gain a better understanding of this Restaurant assistant manager:
What is a Restaurant Assistant Manager?
A Restaurant Assistant Manager is a key member of a restaurant’s management team who supports the overall operations and ensures the smooth functioning of the establishment. They work closely with the General Manager and oversee various aspects of the restaurant, including staff supervision, customer service, and day-to-day operations.
What are the typical responsibilities of a Restaurant Assistant Manager?
The responsibilities of a Restaurant Assistant Manager may include:
- Assisting the General Manager in daily restaurant operations and decision-making.
- Supervising and training restaurant staff, including servers, cooks, and hosts/hostesses.
- Ensuring excellent customer service and handling customer inquiries and feedback.
- Overseeing restaurant floor and service operations during shifts.
- Managing staff schedules and labor costs to optimize productivity.
- Monitoring food quality and presentation to maintain high standards.
- Collaborating with the kitchen team to ensure timely food preparation and service.
- Handling cash transactions and managing the restaurant’s financial transactions.
- Ensuring compliance with health and safety regulations and restaurant policies.
- Assisting in inventory management and ordering supplies as needed.
- Supporting the General Manager in marketing initiatives and promotions.
- Handling employee performance evaluations and addressing any performance issues.
- Handling guest complaints and resolving issues to maintain guest satisfaction.
What qualifications and skills are required to become a Restaurant Assistant Manager?
Candidates for the position of Restaurant Assistant Manager typically need a combination of education, experience, and essential skills. A high school diploma or equivalent is usually required, and some employers may prefer candidates with an associate or bachelor’s degree in hospitality management or a related field. Strong leadership, communication, problem-solving, and organizational skills are essential for success in this role.
Is prior experience necessary to become a Restaurant Assistant Manager?
Prior experience in the restaurant industry, particularly in supervisory or management roles, is often preferred for Restaurant Assistant Manager positions. However, some candidates may start as entry-level restaurant staff and work their way up through hard work, dedication, and demonstrated leadership qualities.
How does a Restaurant Assistant Manager contribute to the restaurant’s success?
A Restaurant Assistant Manager plays a vital role in the restaurant’s success by assisting in managing day-to-day operations, ensuring smooth service, and maintaining high-quality standards. They lead and motivate the staff, resolve any issues that may arise, and work with the team to provide exceptional customer service. Their effective management contributes to a positive dining experience for guests and fosters a productive and efficient work environment.
What are the career prospects for a Restaurant Assistant Manager?
Restaurant Assistant Managers have various career prospects within the hospitality industry. With experience and proven success, they may advance to the position of General Manager or pursue opportunities in higher-level management positions within the restaurant industry. Some may choose to explore management roles in other foodservice establishments or transition into related fields, such as hotel management or catering.
What qualities make a successful Restaurant Assistant Manager?
Successful Restaurant Assistant Managers possess a range of qualities, including:
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and handle challenging situations.
- Proactive problem-solving and decision-making abilities.
- Customer-focused mindset and a dedication to providing exceptional service.
- Organizational skills to handle multiple tasks and prioritize responsibilities.
- Financial acumen for managing budgets and controlling costs.
- Team player mentality and the ability to work effectively with a diverse staff.
- Flexibility and adaptability to handle changing restaurant needs.
How can someone become a Restaurant Assistant Manager?
To become a Restaurant Assistant Manager, candidates should gain relevant experience in the restaurant industry, preferably in supervisory or management roles. Pursuing formal education in hospitality management or a related field can also enhance their qualifications. Demonstrating leadership, communication, and problem-solving skills, as well as a passion for the restaurant industry, will increase their chances of advancement to this managerial position.