Job In Canada
Retail Sales Supervisor Needed In Canada By Richmond Lube Corp
We are seeking a motivated and dynamic Retail Sales Supervisor to join our team and lead our sales associates to success. The Retail Sales Supervisor will play a pivotal role in overseeing the sales operations of our retail store, ensuring exceptional customer service, driving sales targets, and fostering a positive and productive team environment. If you have a passion for sales, strong leadership skills, and the ability to drive revenue growth, we encourage you to apply for this integral role.
Job details
- Location: Richmond, BC
- Salary: 23.00 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Weekend, Shift, Overtime, Early Morning, Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Urban area
- On-site customer service
Responsibilities:
- Lead, motivate, and mentor a team of sales associates to achieve and exceed sales targets.
- Develop and implement sales strategies to drive revenue growth and meet business objectives.
- Train new sales associates and provide ongoing coaching to enhance their selling skills and product knowledge.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Collaborate with the store manager to set sales goals, develop promotions, and create an engaging store environment.
- Ensure that the store is well-organized, visually appealing, and products are effectively displayed.
- Provide exceptional customer service by resolving inquiries, addressing customer concerns, and fostering a positive shopping experience.
- Act as a point of contact for escalated customer issues, working to find solutions and ensure customer satisfaction.
- Implement effective sales techniques and customer engagement strategies to drive conversions.
- Monitor inventory levels and collaborate with inventory management to ensure product availability.
- Conduct regular team meetings to communicate sales targets, provide updates, and share best practices.
- Lead by example and actively engage in selling activities on the sales floor.
- Maintain a comprehensive understanding of our products, pricing, and promotions.
- Collaborate with other departments, such as marketing and operations, to support sales initiatives.
- Ensure compliance with company policies and procedures, including cash handling and security protocols.
- Monitor staff performance, provide feedback, and conduct performance evaluations.
- Foster a positive and productive team culture, encouraging teamwork, open communication, and continuous improvement.
- Stay updated on industry trends and competitors’ activities to stay competitive in the market.
- Contribute to a positive and vibrant store atmosphere that reflects our brand values.
Qualifications:
- Proven experience in retail sales, with a track record of meeting and exceeding sales targets.
- Previous experience in a leadership or supervisory role is preferred.
- Strong understanding of sales techniques and customer engagement strategies.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve their best.
- Analytical skills to interpret sales data and make informed decisions.
- Customer-centric mindset and commitment to delivering exceptional service.
- Organizational skills to manage inventory and store operations.
- Proficiency in using point-of-sale systems and other retail software.
- Adaptability to changing business needs and a fast-paced retail environment.
- Problem-solving abilities to address customer and operational challenges.
- Positive attitude, energy, and a passion for sales and customer satisfaction.
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Combination of sitting, standing, walking
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
mr.lube9120@gmail.com
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
Advertised until
2023-09-13
Here are some frequently asked questions to help you gain a better understanding of this Sales supervisor – retail:
1: What does a Retail Sales Supervisor do?
A Retail Sales Supervisor is responsible for overseeing and managing the sales operations of a retail store. This includes leading the sales team, setting sales goals, ensuring excellent customer service, and driving revenue growth.
2: What are the key responsibilities of a Retail Sales Supervisor?
Key responsibilities include:
- Leading and motivating the sales team to achieve sales targets.
- Training new sales associates and providing ongoing coaching.
- Monitoring inventory levels and product displays.
- Resolving customer inquiries and addressing any issues.
- Analyzing sales data and implementing strategies to improve performance.
- Collaborating with the store manager on operational decisions.
- Creating and executing sales promotions and campaigns.
- Ensuring compliance with company policies and procedures.
3: What skills are important for a Retail Sales Supervisor?
Important skills include leadership, strong communication, problem-solving, customer service, analytical thinking, and a good understanding of sales techniques.
4: Is prior retail experience necessary to become a Retail Sales Supervisor?
Having prior retail experience is often preferred, as it provides a solid understanding of the industry, customer behavior, and sales processes.
5: Can a Retail Sales Supervisor work in different retail sectors?
Absolutely. Retail Sales Supervisors are needed across various sectors, including fashion, electronics, home goods, and more.
6: What challenges do Retail Sales Supervisors face?
Challenges include managing a diverse team, meeting sales targets, handling difficult customers, and adapting to changing market trends.
7: What’s the most rewarding aspect of being a Retail Sales Supervisor?
The satisfaction of seeing your team succeed, achieving sales goals, and providing exceptional customer experiences.
8: Can this role lead to career growth?
Yes, a successful Retail Sales Supervisor can progress to higher positions like Store Manager, District Manager, or even roles in corporate retail management.
9: How can I become a Retail Sales Supervisor?
Start by gaining experience as a sales associate or team leader. Demonstrate strong leadership skills, a deep understanding of customer needs, and the ability to drive sales.
10: Is this role more about sales or management?
It’s a blend of both. While sales are a key focus, the role also involves managing and leading a sales team, ensuring smooth store operations.
